Prosperity Refunds

Our Mission is to return your lost money to you that is rightfully yours,
whilst upholding strict company values and being of service to YOU.

Prosperity Refunds is a Refund Consulting Agency, based in Sydney. We act on behalf of our clients, both individuals and companies, to facilitate the return of unclaimed money, ensuring the process is as efficient and as easy as possible.

Why have I been contacted regarding finances that has been lost?

We may have contacted you because we have located funds, or assets that are likely to be owed to you, or a business that you represent. Prosperity Refunds, find missing funds and then investigate and locate the rightful owner. Once we have received positive proof of ownership, we offer a specialised service to reunite you with your missing money.

How is my money returned?

Our refund experts specialise in finding unclaimed funds for Australian individuals and companies who have lost track of their money. We assist in first verifying the identity of the rightful owner(s) and then assist with the claims process by managing the documentation, preparation and submission of claims.

How do Prosperity Refunds help?

Our refund experts specialise in finding unclaimed funds for Australian individuals and companies. We proactively search for funds that have been lost and then locate and verify the identity of the rightful owner(s). We then work with the Government Departments, banks and holding authorities on behalf of our clients to assist with the claims process, ensuring we meet the unique documentation, preparation and submission of claims requirements, for the relevant agency or institution, ensuring the most seamless recovery possible.

Prosperity Refunds is a risk-free service.  If we are not able to reclaim the funds or assets on your behalf, there is no fee for our service.

If I don’t choose to claim these lost monies, what happens then?

The answer is simple; the funds will stay (in many cases) in a Government trust account and will remain unclaimed. Then, depending on which authority holds the funds, the money will be transferred into the Government’s consolidated revenue fund once a certain period of time has passed. In other words, the Government gets it, and it’s gone!

What happens to the money if I don’t choose to claim it?

The funds will stay (in many cases) in a Government trust account and will remain unclaimed. After a period of time, depending on which authority holds the funds, the money will be transferred to the Government’s consolidated revenue.

What is lost and unclaimed money?

Individuals and companies occasionally lose track of the money they own, for example, bank accounts, shares, investments and life insurance policies. This may happen because of a change of address, a change of name, a change of employer, a move overseas and, sometimes, just plain oversight. Where this happens, and the financial institution or previous authority is unable to locate the owner of the money, the money is considered “lost”. In most cases, lost money is transferred to a Government trust account and remains there while it is “unclaimed”. What may interest you is that, if owners of this money do not step forward, this money is then taken up as Government revenue. In most cases this is the inevitable fate for lost money unless the correct owner steps forward to claim their lost money.

What makes this process even more difficult is that each State in Australia has separate laws relating to lost funds and various institutions responsible for lost monies unique to that State (with their own set of individual claiming rules and procedures). This can make this process very difficult as small mistakes can lead to a much more difficult return process later and may require months of assistance in order to complete the claim. Therefore, it’s always better to make sure that your claim is done right the first time.

Individuals and companies occasionally lose track of the money, or assets that they own, such as bank accounts, shares, share dividends, local council bonds & deposits, utility refunds, rental bonds, investments, life insurance policies, inheritances, or lottery winnings. This may happen because of a change of address, name,  or employer, lost cheques, unclaimed lottery winnings, rental bonds, council bonds, unknown deceased estates, a move overseas and sometimes, oversight.

Where the financial institution or previous authority is unable to locate the owner of the money and there is a period of no activity on the account/ investment, the money is considered “lost.” In most cases, lost money is transferred to a Government trust account, or holding authority and remains “unclaimed”. If the owners of this money do not step forward, the assets eventually becomes Government revenue.

Each State in Australia has separate laws relating to lost funds and various institutions responsible for lost monies, with their own set of individual claiming rules and procedures. This can make this process very difficult, small mistakes can lead to a frustrating, difficult, or unsuccessful return process and may require months of assistance, in order to complete the claim. Prosperity Refunds will ensure that your claim is done right the first time.

How do people misplace millions of dollars every year?​

Every day, people and businesses leave cash in financial institutions, insurance companies and with Government authorities. It’s human nature to forget and even the best kept records can have gaps. It is estimated that 1 in 3 individuals have money owing to them without their knowledge. Most commonly, money is lost because of:

Change address

Perhaps you moved house, or moved overseas and have forgotten to update your new contact details? This can make it impossible for the organisation to contact you, or your new address may have been recorded incorrectly.

Change of Employer

Superannuation is easy to lose track of especially when you change jobs, employers will often automatically add you to their default super fund.

LOST CHEQUES

Cheques that have not been banked are easily lost and forgotten about. The funds allocated to cover the cheque will remain in an institutions bank account for a number of years and will be rolled to the relevant governing body after a period of time.

CHANGE OF NAME

People change their name, due to marriage, divorce, or deed poll. Company names also change from time to time. If the individual or directors forget to update all authorities that hold assets or funds, the funds or assets can easily be lost.

Our People

Director - Client Refunds

Mark Bradbury

Director – Client Refunds

Sally Sheppard

Who We Help

Prosperity Refunds provides its services to the following sectors:
Individuals
Corporate & Business
Government & Charities

Examples of lost money waiting to be reunited with its owners:

$ 651 Million
Shares
$ 1.2 Billion Bank Accounts
$ 84 Million Superannuation

5 Great Reasons To Get Started

100% Risk Free

No Upfront Fees or Costs

Work With Experienced Refund Agents

Stress Free Claim Processing

Receive Updates by Phone, Email or SMS

What Keeps us in check!

What laws do you have to abide by?

There are many laws in place that protect you as a consumer and your lost money. It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to give false or misleading information or documentation. This means that we are bound by law to ensure that we undertake correct procedures. It also means that we are bound by law to promptly refund your funds into your preferred bank account or by cheque.

How do we stay up to date?​

We are trained through Create, they serve as a third party validating our claim as refund professionals. We are frequently updated with industry information which keeps our knowledge and training relevant so you can be sure you are putting your trust in the hands of up-to-date industry experts.

Unclaimed Money Association

The Unclaimed Money Association is the peak body for the Unclaimed Money Industry in Australia. The Unclaimed Money Association provides the industry, agents, government and the public with proper representation, information and education. The Unclaimed Money Association provides industry guidelines for service providers to best practice in the unclaimed money industry.